Background This study aimed to understand the attributes and concepts of role conflict among nurses.
Methods Using Walker & Avant’s (2014) concept analysis framework, a literature search was conducted in the PubMed, cumulative index to nursing and allied health literature (CINAHL), PsycINFO®, regional information sharing systems (RISS), and DBpia databases using the search terms ‘Nurse’ or ‘Nursing’ and ‘Role conflict’ or ‘Role ambiguity’ or ‘Role strain.’ A total of 55 articles were included in this study.
Results Role conflict among nurses was defined as conflicts occurring across various dimensions, including individual, interpersonal, role- and system-related. The antecedents of role conflict included excessive workload, job stress, and manpower shortages. The consequences of role conflict included lower quality of nursing care, emotional burnout, and increased turnover.
Conclusions This concept analysis provides a clear definition of role conflict among nurses, enhances understanding of the concept, and provides foundational data for nursing practice and systems.
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