STRESS

Original Article

The Influence of Role Conflict, Emotional Labor, and Resilience on Burnout in Nurses: A Descriptive Correlational Study: Ahsil Lee, Kuem Sun Han, Soo Kyung Park, Sung Reul Kim, Soo Yeon Lee, Nari Lee, Siyoung Koak; STRESS. 2026;34(1):25-33. Published online March 30, 2026; DOI: https://doi.org/10.17547/kjsr.2026.34.1.25

226 View
18 Download

Abstract PDF: Background
Nurses frequently experience physical and psychological burnout due to continuous interactions not only with patients and their families but also with various healthcare professionals. Burnout can negatively impact patient care and lead to turnover, making it crucial to identify factors contributing to nurse burnout.
Methods
This study is a descriptive correlational study aimed at examining the effects of nurses’ role conflict, emotional labor, and resilience on burnout. Data collection occurred between July 8 and July 21, 2024, from 134 nurses with at least six months of clinical experience. A structured questionnaire measured role conflict, emotional labor, resilience, and burnout. Statistical analyses included descriptive statistics, independent t-tests, ANOVA, Pearson correlation, and stepwise multiple regression using SPSS 25.0.
Results
Burnout significantly differed by age, work department, and job satisfaction. Nurses in their 30s, those working in general wards or special units, and those with lower job satisfaction showed higher burnout levels. Job satisfaction, resilience, role conflict, emotional labor, and work department were identified as significant factors associated with burnout.
Conclusions
Burnout among nurses is influenced by personal and work-related factors. Strategies to enhance resilience and job satisfaction, along with efforts to reduce emotional labor and role conflict, are essential to prevent and manage burnout and support nurses’ well-being.

Review Article

The Role Conflict of Nurses: A Concept Analysis: Jin-hui Han, Hee-joo Oh; STRESS. 2025;33(3):136-145. Published online September 30, 2025; DOI: https://doi.org/10.17547/kjsr.2025.33.3.136

665 View
37 Download
1 Citations

Background
This study aimed to understand the attributes and concepts of role conflict among nurses.
Methods
Using Walker & Avant’s (2014) concept analysis framework, a literature search was conducted in the PubMed, cumulative index to nursing and allied health literature (CINAHL), PsycINFO^®, regional information sharing systems (RISS), and DBpia databases using the search terms ‘Nurse’ or ‘Nursing’ and ‘Role conflict’ or ‘Role ambiguity’ or ‘Role strain.’ A total of 55 articles were included in this study.
Results
Role conflict among nurses was defined as conflicts occurring across various dimensions, including individual, interpersonal, role- and system-related. The antecedents of role conflict included excessive workload, job stress, and manpower shortages. The consequences of role conflict included lower quality of nursing care, emotional burnout, and increased turnover.
Conclusions
This concept analysis provides a clear definition of role conflict among nurses, enhances understanding of the concept, and provides foundational data for nursing practice and systems.

Citations

Citations to this article as recorded by

Impacts of Hematologic Cancer Ward Nurses' Professional Autonomy, Role Conflict and Nursing Work Environment on Clinical Decision-Making Ability
Min Jung Kim, Hye Sook Min
Asian Oncology Nursing.2026; 26(1): 41. CrossRef

First
Prev
Page of 1
Next
Last

Search