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- Occupational Stress, Coping, and Outcomes among Korean Nurses: An Integrative Review Based on the Transactional Model of Stress and Coping
- Myungji Kim, Hyunkyung Choi
- STRESS. 2025;33(3):127-135. Published online September 30, 2025
- DOI: https://doi.org/10.17547/kjsr.2025.33.3.127
- 996 View
- 62 Download
- 1 Citations
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Abstract
PDF - Background
Korean nurses face high levels of occupational stress due to staff shortages and work overload. This stress varies depending on each individual’s cognitive appraisal and coping strategies and affects both the quality of nursing care and the well-being of the nurses themselves. Therefore, this study is intended to conduct a comprehensive investigation into the cognitive appraisal, coping strategies, and occupational stress outcomes of Korean nurses.
Methods
This integrative review study was based on Lazarus and Folkman’s transactional model of stress and coping. Literature published in Korean or English between March 1984 and July 2025 was reviewed using the RISS, KISS, DBpia, PubMed, and CINAHL databases.
Results
Fourteen studies (13 quantitative descriptive and 1 qualitative) were analyzed regarding occupational stress and coping strategies among nurses. Three key attributes were identified: a high level of occupational stress related to various factors, the use of active and passive coping strategies, and outcomes from coping with occupational stress. No study to date has specifically examined occupational stress appraisal.
Conclusions
It is important to develop strategies that help nurses actively cope with occupational stress, allowing for adaptive outcomes, rather than inefficient ones. These findings are expected to serve as foundational data for the development of occupational stress management programs. Future studies on nurses’ occupational stress will also need to include the concept of cognitive appraisal. -
Citations
Citations to this article as recorded by
- Impact of job stress and grit on health-promoting behaviors among shift-working nurses
Hyejeong Yang, Weon-Hee Moon
Korean Journal of Health Education and Promotion.2025; 42(5): 45. CrossRef
- Impact of job stress and grit on health-promoting behaviors among shift-working nurses
- Academic Mental Health and Stress Mindset among High School Students: Job Demands-Resources Model
- Ji-Eon Kim, Hyo-Shim Cho, Tae-Hyung Kwon, Eun-Young Kim, Ochir Erdenezaya Tsogt, Soohyun Cho
- STRESS. 2024;32(2):66-73. Published online June 28, 2024
- DOI: https://doi.org/10.17547/kjsr.2024.32.2.66
- 5,176 View
- 141 Download
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Abstract
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- Background
This study aimed to identify stress mindset as an intervention factor for academic stress management within the framework of the Job Demands-Resources Model. We investigated the role of a stress mindset in the relationship between academic demands, resources, burnout, engagement as academic mental health.
Methods
From the perspective of academic interpersonal perceptions, 391 first- and second-year high school students were analyzed using a structural equation model consisting of observed variables with demands and resources from parents, teachers, and peers.
Results
The low-stress mindset group showed a significant pathway from academic demands to academic burnout. The high-stress mindset group demonstrated pathways from academic resources to academic burnout and engagement.
Conclusions
These findings highlight the significance of a stress mindset in enhancing the academic mental health of high school students.
- Effect of Work Overload on Job Burnout: The Moderation Effect of Problem-Focused Coping and Job Autonomy
- Jae Won Moon, Hae Youn Choi
- STRESS. 2023;31(3):106-112. Published online September 30, 2023
- DOI: https://doi.org/10.17547/kjsr.2023.31.3.106
- 4,684 View
- 134 Download
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Abstract
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- Background
In the contemporary work environment marked by specialization, digitalization, and convergence, job burnout has intensified. This study aims to validate the intricate interplay between individuals and their environment in progression from high-skilled, unstructured job stress.
Methods
This study explores the moderating effects of problem-focused coping and job autonomy on the relationship between work overload and job burnout. The participant pool comprised 150 employees (mean age=40.7, 68.7% women) stationed at large commercial bank branches in Korea.
Results
First, the study did not uncover a statistically significant moderation effect of problem-focused coping on the relationship between work overload and job burnout. Second, the findings revealed that the impact of work overload on job burnout displayed variation contingent upon the levels of problem-focused coping and job autonomy.
Conclusions
This study underscores the pivotal role of ensuring job autonomy within the work environment to effectively mitigate the adverse effects of excessive work situations through problem-focused coping.
- The Mediating Role of Anger Rumination in the Relationship between Job Stress and Problem Drinking among Community-Oriented Police Officers
- Dawon Jang, Myoung-Ho Hyun
- STRESS. 2023;31(2):81-86. Published online June 30, 2023
- DOI: https://doi.org/10.17547/kjsr.2023.31.2.81
- 3,332 View
- 70 Download
- 1 Citations
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Abstract
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- Background
This study investigated the mediating effect of anger rumination in the relationship between job stress and problem drinking among community-oriented police officers.
Methods
The study participants were 107 community-oriented police officers working in local police stations and substations in the Seoul-Gyeonggi area. Participants completed the Police Job Stress Scale, Anger Rumination Scale (K-ARS), and Alcohol Use Disorder Identification Test (AUDIT). Data was collected from September to October 2022, and the mediation analysis was performed using SPSS PROCESS Macro model 4.
Results
Analysis showed that anger rumination fully mediates the relationship between job stress and problem drinking among community-oriented police officers.
Conclusions
This study emphasizes the importance of interventions or treatments that address both job stress and anger rumination for community-oriented police officers with alcohol-related problems. Such interventions can contribute to preventing and managing problem drinking that threatens the well-being of individual police officers and the police organization. -
Citations
Citations to this article as recorded by- Effects of a Brief Emotion Regulation Intervention with Biofeedback in Patients with Alcohol Use Disorder: A Quasi-Experimental Study Based on Gross's Emotion Regulation Theory
Min-Jeong Hong, Wanju Park
Journal of Korean Academy of psychiatric and Mental Health Nursing.2025; 34(3): 272. CrossRef
- Effects of a Brief Emotion Regulation Intervention with Biofeedback in Patients with Alcohol Use Disorder: A Quasi-Experimental Study Based on Gross's Emotion Regulation Theory
- Emotional Labor and its Related Factors in Nurses in the Outpatient Department
- Eun-Jeong Ma, Kuemsun Han
- STRESS. 2020;28(3):160-166. Published online September 30, 2020
- DOI: https://doi.org/10.17547/kjsr.2020.28.3.160
- 4,538 View
- 48 Download
- 3 Citations
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Abstract
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본 연구는 외래근무 간호사의 감정노동과 관련요인의 관계를 규명하기 위한 서술적 상관관계연구이다. 대상자는 서울, 경기 지역 대학병원에서 근무하는 외래간호사 236명으로 하였으며, 감정노동과 관련요인(직무자율성, 사회적 지지, 자아존중감, 감성지능, 정서상태, 지각된 감정요구)에 대한 척도를 사용하였다. 지각된 감정 요구도가 높을수록 감정노동 정도가 높고, 직무자율성, 자아존중감이 높을수록 감정노동 정도가 낮게 나타났다. 감정노동 설명 요인을 확인하기 위한 다중회귀분석 결과, 자아존중감과 지각된 감정요구는 감정노동을 30.9% 설명하는 것으로 나타났다. 이에 따라 간호관리자와 병원경영자는 외래근무 간호사의 감정노동과 관련요인의 부정적 효과를 최소화하고, 감정노동을 감소시키기 위한 교육프로그램 개발이 요구된다.
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Citations
Citations to this article as recorded by- Relationship between Emotional Labor Behaviors and Professionalism Levels in Nursing Students: A Case Study From The Faculty of Health Sciences and A Vocational School of Health
Ayşe KARADAŞ, Songül DURAN, Serap KAYNAK
Balıkesır Health Sciences Journal.2021; 10(3): 302. CrossRef - The Moderating Effects of Self-esteem and Ego-resilience on the Relationship between Emotional Labor, Depressive Symptom, and Job Satisfaction in Nurses
Taeyoun Kim, Kuem Sun Han
Journal of Korean Academy of psychiatric and Mental Health Nursing.2021; 30(3): 209. CrossRef - The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis
Da-Jung Ha, Jung-Hyun Park, Su-Eun Jung, Boram Lee, Myo-Sung Kim, Kyo-Lin Sim, Yung-Hyun Choi, Chan-Young Kwon
Sustainability.2021; 13(21): 11634. CrossRef
- Relationship between Emotional Labor Behaviors and Professionalism Levels in Nursing Students: A Case Study From The Faculty of Health Sciences and A Vocational School of Health
- Effects of Patient Safety Culture on Nurse Burnout in the Operating Room
- Ye Sol Lee, Chin Kang Koh
- STRESS. 2020;28(3):118-124. Published online September 30, 2020
- DOI: https://doi.org/10.17547/kjsr.2020.28.3.118
- 5,712 View
- 287 Download
- 3 Citations
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Abstract
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Background The occurrence of nurse burnout, which could affect the quality of nursing, largely depends on the characteristics of a hospital department. An operating room (OR) environment comes with a high possibility of nurses committing errors, and OR nurses respect the value of patient safety and perform their safety management duties as needed. Although patient safety culture in an OR might affect OR nurse burnout, there is insufficient evidence to show such an association.
Methods This cross-sectional study was conducted in a hospital in Seoul, South Korea in 2019. One-hundred and twenty-two OR nurses completed the Safety Attitude Questionnaire Korean version 2 and Maslach Burnout Inventory that measured perceived levels of patient safety culture and burnout, respectively.
Results Correlation analyses found that lower burnout was significantly associated with better patient safety culture. Through a multiple regression, the predictors of emotional exhaustion in patient safety culture identified were job satisfaction (β=−.524, p=.000) and working conditions (β=−.282, p=.015). Working conditions predicted depersonalization (β=−.323, p=.009), while job satisfaction predicted lack of personal accomplishment (β=−.250, p=.004). Meanwhile, years in the unit (β=−.397, p=.001) predicted lack of personal accomplishment.
Conclusions These results suggest an important role for two dimensions of patient safety culture in mitigating burnout among OR nurses. It would be effective to improve working conditions in ORs by reducing the nurse-patient ratio, and to enhance job satisfaction among OR nurses by securing resources introduced by the conservation of resources theory.
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Citations
Citations to this article as recorded by- The Influence of Verbal Violence Experience, Surgical Teamwork, and Resilience on Burnout among Operating Room Nurses
Yu Shin Kim, Jung Suk Park
Journal of Korean Academy of Nursing Administration.2026; 32(2): 114. CrossRef - The Influence of Professional Self-Concept and Patient Safety Culture on Burnout among Nurses in a Cancer Hospital
Soyoon Do, Eunjung Ryu
Asian Oncology Nursing.2024; 24(2): 53. CrossRef - Influences of Teamwork and Job Burnout on Patient Safety Management Activities among Operating Room Nurses
Ayoung Kim, Haein Lee
Journal of Korean Academy of Nursing Administration.2022; 28(5): 605. CrossRef
- The Influence of Verbal Violence Experience, Surgical Teamwork, and Resilience on Burnout among Operating Room Nurses
- Influence of Job Stress, Sleep Quality and Fatigue on Work Engagement in Shift Nurses
- Ji Yeon Shim, Nam Sook Seo, Mi Ae Kim, Jeung Suk Park
- STRESS. 2019;27(4):344-352. Published online December 31, 2019
- DOI: https://doi.org/10.17547/kjsr.2019.27.4.344
- 10,464 View
- 913 Download
- 5 Citations
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Abstract
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Background: This study was conducted to examine job stress, sleep quality, and fatigue and identify major variables that influence work engagement in order to develop an intervention program for shift duty nurses to enhance their work engagement.
Methods: The subjects of this study were 170 nurses working with shift duty at one university hospital and one general hospital located in G city. Data were collected from February to March 2018 with structured questionnaires, and analyzed by descriptive statistics, t-test, ANOVA, Scheffe’s test, Pearson correlation coefficients, and multiple regression.
Results: The mean scores of job stress, sleep quality, fatigue, and work engagement were 3.87, 1.57, 4.64, and 2.36, respectively. The work engagement was negatively correlated with job stress, sleep quality, and fatigue. The most powerful variable influencing work engagement was sleep quality and the model showed explanatory power of 22.5%.
Conclusions: The results of this study indicate that the quality of sleep is most important factor affecting work engagement of shift nurses. This study suggest that it is necessary a variety of strategies in order to improve the quality of sleep and to intervene in job stress and fatigue, eventually lead to enhancing nursing performance.
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Citations
Citations to this article as recorded by- Factors Affecting Occupational Health of Shift Nurses: Focusing on Job Stress, Health Promotion Behavior, Resilience, and Sleep Disturbance
Da-Som Choi, Sang-Hee Kim
Safety and Health at Work.2022; 13(1): 3. CrossRef - Affecting Factors on Sleep Quality in Foreign Workers
Soojeong Kim, Min Kyung Kim, Inkyoung Lee, Kyoung Won Cho
Journal of Health Informatics and Statistics.2022; 47(2): 139. CrossRef - Factors Job Commitment of Preceptor Nurse
Seo Yeon Lee, Kuem Sun Han
Journal of Korean Academy of psychiatric and Mental Health Nursing.2022; 31(2): 192. CrossRef - Investigation of Mental and Physical Health of Nurses Associated with Errors in Clinical Practice
Despoina Pappa, Ioannis Koutelekos, Eleni Evangelou, Evangelos Dousis, Georgia Gerogianni, Evdokia Misouridou, Afroditi Zartaloudi, Nikoletta Margari, Georgia Toulia, Polyxeni Mangoulia, Eftychia Ferentinou, Anna Giga, Chrysoula Dafogianni
Healthcare.2022; 10(9): 1803. CrossRef - Factors Affecting Quality of Work Life in a Sample of Cancer Survivor Female Nurses
Ju Hyun Jin, Eun Ju Lee
Medicina.2020; 56(12): 721. CrossRef
- Factors Affecting Occupational Health of Shift Nurses: Focusing on Job Stress, Health Promotion Behavior, Resilience, and Sleep Disturbance
- The Effect of Work-Life Balance on Job Satisfaction and Turnover Intention of Hospital Nurses: Compared to Female Wage Workers
- Dong Min Son, Young-Il Jung
- STRESS. 2019;27(3):268-276. Published online September 30, 2019
- DOI: https://doi.org/10.17547/kjsr.2019.27.3.268
- 5,470 View
- 205 Download
- 4 Citations
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Abstract
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Background: The purpose of this study was to examine the differences in work-life balance (WLB) between hospital nurses and female wage workers and to investigate its effect on job satisfaction and turnover intention.
Methods: This exploratory comparative study used data from five general hospital nurses (n=437) and college-graduate level female wage workers (n=786). After propensity score matching, the effects of WLB subtypes (work→life balance, life→work balance) on job satisfaction and turnover intention were analyzed.
Results: Hospital nurses had lower levels of WLB subtypes (2.6±0.5, 2.6±0.5), lower job satisfaction (2.8±0.7), higher turnover intention rate (65.5%) than wage workers (3.1±0.4, 2.9±0.4, 3.5±0.5, 1.7%). Analysis of job satisfaction showed significant relationship between work→life balance and job satisfaction in both groups (β=0.32, p≤.001; β=0.18, p=.004). Second, the analysis of turnover intention differed between the two groups. Among hospital nurses, the higher the level of work→life balance, the lower the turnover intention rate (OR=0.49, p=.015), while among wage workers, the opposite was true (OR=0.29, p=.038).
Conclusions: The level of WLB of hospital nurses was relatively low, negatively affecting job satisfaction and turnover intentions. Despite being one of the major female professions, the nursing occupation lacks support for WLB, suggesting a need for tailored support through organizational and social systems.
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Citations
Citations to this article as recorded by- The Effects of Work Characteristics Related to Work–Life Imbalance on Presenteeism among Female Workers in the Health and Social Work Sectors: Mediation Analysis of Psychological and Physical Health Problems
Jee-Hyun Hwang, Hye-Sun Jung
International Journal of Environmental Research and Public Health.2021; 18(12): 6218. CrossRef - Work-Life Balance of Women Medical Professionals in the Healthcare Sector-A Systematic Literature Review
Akhila Rao, Shailashri V.T.
International Journal of Health Sciences and Pharmacy.2021; : 54. CrossRef - Strategies for reducing hospital nurse turnover in South Korea: Nurses' perceptions and suggestions
Mi Ra Yun, Boas Yu
Journal of Nursing Management.2021; 29(5): 1256. CrossRef - The association between health status and job satisfaction among female workers: A nationwide cross‐sectional study
Sung‐Heui Bae
Nursing & Health Sciences.2021; 23(4): 908. CrossRef
- The Effects of Work Characteristics Related to Work–Life Imbalance on Presenteeism among Female Workers in the Health and Social Work Sectors: Mediation Analysis of Psychological and Physical Health Problems
- The Effect of Emotional Labor, Job Stress and Social Support on Nurses’ Job Satisfaction
- Seung Young Lee, Duck Ho Kim
- STRESS. 2019;27(3):215-223. Published online September 30, 2019
- DOI: https://doi.org/10.17547/kjsr.2019.27.3.215
- 8,400 View
- 801 Download
- 9 Citations
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Abstract
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Background: This study was a descriptive survey research on nurse’s job satisfaction to identify the effects of emotional labor, job stress, social support.
Methods: The participants were 177 shift nurses working at three general hospital. Data were analyzed using descriptive statistics, t-test, ANOVA, pearson correlation coefficients and multiple regression with SPSS 22.0.
Results: Job satisfaction of nurses was positively correlated with deep acting of emotional labor and social support, while job satisfaction and job stress were negatively correlated. Social support was positively correlated with deep acting of emotional labor. And job stress had a positive correlation with the surface acting of emotional labor. The most important factor affecting nurse’s job satisfaction was deep acting of emotional labor (β=.446), social support (β=.326), job stress (β=−.198), and age (β=.161), which together explained there job satisfaction up to 42.5% (F=22.690, p<.001).
Conclusions: Through this study result, we found the factors influencing nurse’s job satisfaction were such as deep acting of emotional labor, social support, job stress, and age, among which the deep acting was the most influential factor. The results of this study reveals that an operation of educational program relating to the deep acting is needed for improving the nurse’s job satisfaction. And social support is also required highly, such as the active communication programs for cooperation of nurses and the providing resources necessary for work. In addition, a special program coping the stress intensification should be operated to reduce job stress.
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Citations
Citations to this article as recorded by- Influences of Clinical Nurses’ Second Victim Experience after Patient Safety Incidents, Individual and Organizational Support, and Job Satisfaction on Turnover Intention
Hyeran Kang, Jeong-Hee Kim
Journal of Korean Academy of Nursing Administration.2026; 32(1): 58. CrossRef - The Controlling Effect of Emotional Intelligence in the Relationship between Job Stress and Job Satisfaction of Skin Care Office Workers
Tae-Hee Kim, Mi-Seon Lee, Mi-Young Yun
Journal of the Korean Society of Cosmetology.2025; 31(3): 504. CrossRef - Factors Influencing the Perception of Decent Work by Nurses
Chung Hee Woo, Yu Jin Lee
Journal of Korean Academy of Nursing Administration.2025; 31(3): 227. CrossRef - Reconceptualizing Emotional Labor as Affective Governance: Gendered Institutionalization and Structural Inequality
Go‐Eun Bae, Minjae Choi
Sociology Compass.2025;[Epub] CrossRef - Influence of Work Environment, Missed Nursing Care, and Non-Nursing Tasks of Hospital Nurses on Job Stress
Ji Yeong Park, Kyoung Ja Kim
Journal of Korean Academy of Nursing Administration.2024; 30(3): 246. CrossRef - Assessing the Impact of Job Demand, Surface Acting, and Workplace Social Support on Social workers’ Job Satisfaction
Yoewon Yoon, Soomin Shin, Seonwoo Lee
Human Service Organizations: Management, Leadership & Governance.2024; : 1. CrossRef - The association between health status and job satisfaction among female workers: A nationwide cross‐sectional study
Sung‐Heui Bae
Nursing & Health Sciences.2021; 23(4): 908. CrossRef - The Mediating Effect of Perceived Appraisal Support on the Relationship between Neuroticism and Occupational Stress in Firefighters
Yoonjung Kim
Journal of Korean Academy of Community Health Nursing.2021; 32(3): 396. CrossRef - The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis
Da-Jung Ha, Jung-Hyun Park, Su-Eun Jung, Boram Lee, Myo-Sung Kim, Kyo-Lin Sim, Yung-Hyun Choi, Chan-Young Kwon
Sustainability.2021; 13(21): 11634. CrossRef
- Influences of Clinical Nurses’ Second Victim Experience after Patient Safety Incidents, Individual and Organizational Support, and Job Satisfaction on Turnover Intention
- Divergent Associations of the Job Stress, the Job Satisfaction and Burnout Subtypes
- Sunkyung Kim, Dohyun Ahn
- STRESS. 2019;27(1):9-16. Published online March 31, 2019
- DOI: https://doi.org/10.17547/kjsr.2019.27.1.9
- 4,714 View
- 58 Download
- 1 Citations
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Abstract
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Background: Burnout is known to be a multidimensional concept consisting of three sub-types, but it is not well known how each sub-type is associated with job stress and job satisfaction.
Methods: This study conducted a survey with Nurses (N=192) in Seoul and Gyeonggi province, and analyzed how three subtypes of burnout (measured by Maslach Burnout Inventory (MBI)) were associated with job stress and job satisfaction.
Results: The results suggested that job stress affected, among the subtypes of exhaustion, emotional exhaustion and depersonalization burnout, but did not affect achievement reduction burnout. On the other hand, job satisfaction had significant effects on achievement reduction burnout, but it did not affect emotional exhaustion and depersonalization burnout.
Conclusions: Among the subtypes of burnout, emotion exhaustion and depersonalization may have different psychological processes from reduced achievement.
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Citations
Citations to this article as recorded by- The Relationship between Occupational Stress and Burnout among Firefighters: Mediating of Grit
Yun Ah Jung, Myung Soo Oh, Hee Sook Kim
Journal of Korean Academy of psychiatric and Mental Health Nursing.2020; 29(2): 96. CrossRef
- The Relationship between Occupational Stress and Burnout among Firefighters: Mediating of Grit
- The Influence of Job Stress and Managerial Efficacy on Job Satisfaction among Korean Women Managers: Focusing on the Moderating Effect of Managerial Efficacy
- Ki Tae Park, Wonjung Noh
- STRESS. 2018;26(4):327-331. Published online December 31, 2018
- DOI: https://doi.org/10.17547/kjsr.2018.26.4.327
- 2,768 View
- 26 Download
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Abstract
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Background: For efficient management of an organization’s human resource, it is crucial to increase the job satisfaction of women managers, since it is closely related to an individual’s job performance and company’s one. In this regard, this research explores how women managers’ job stress and managerial efficacy affect their job satisfaction.
Methods: This research uses the fifth wave of Korean Women Manager Panel (KWMP) collected in 2015. The 1,537 women managers who work at a company with 100 or more employees are employed and the data are analyzed using ordinary least squares (OLS).
Results: Income, job stress, and managerial efficacy have a statistically significant effect on job satisfaction. In addition, managerial efficacy has a moderating effect between job-related stress and job satisfaction.
Conclusions: This study suggests the meaningful findings that in terms of boosting women manager’s job satisfaction, it is requested to promote their managerial efficacy at the human resource management level.
- The Effect of Teacher Mindfulness on Job Stress and Burnout
- Eunjin Kim
- STRESS. 2018;26(3):208-214. Published online September 30, 2018
- DOI: https://doi.org/10.17547/kjsr.2018.26.3.208
- 4,084 View
- 227 Download
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Abstract
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Background: The purpose of this study is to explore the effect of teacher mindfulness in teaching settings on job stress and burnout.
Methods: Based on the previous studies, this study established a research model in which the teachers’ job stress affects their burnout by the mediation of mindfulness, and verified the relationship between them using the teacher mindfulness scale in teaching situations.
Results: First, female teachers perceived more job stress and experienced higher burnout than male teachers. Second, teacher’s job stress and burnout showed high positive correlation, and mindfulness showed high negative correlation with job stress and burnout. Third, it was verified that teacher mindfulness significantly mediated the effect of job stress on burnout.
Conclusions: This study suggests that teachers’ mindfulness is effective in managing their job stress and preventing burnout.
- The Effects of Emotional Labor on Job Satisfaction of Hotel Employees: Analyzing Moderating Effects of Emotional Intelligence
- Kwang-Hi Park
- STRESS. 2018;26(3):166-172. Published online September 30, 2018
- DOI: https://doi.org/10.17547/kjsr.2018.26.3.166
- 3,627 View
- 31 Download
- 3 Citations
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Abstract
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Background: The aims of this paper is to investigate the moderating effect of emotional intelligence on the relationship between emotional labor and job satisfaction of hotel employees and to find a way to increase job satisfaction of them.
Methods: This study is a cross-sectional empirical study conducted for hotel employees in Korea. A total of 314 completed responses were collected and analyzed. Hierarchical regression analysis was employed to test the hypotheses.
Results: Emotional dissonance decrease job satisfaction, but emotional effort improves it. “Ability to understand emotion” and “ability to understand others’ emotion” are moderating factors that increase job satisfaction joining with emotional effort.
Conclusions: In order for hotel employees to be satisfied with their jobs, it is necessary to develop and implement an emotional intelligence improvement education program that can improve job satisfaction by positively moderating emotional labor.
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Citations
Citations to this article as recorded by- Emotion-rule dissonance and job satisfaction: A moderated mediation model of work engagement and hotel segment
Silvia Ortiz-Bonnin, María Esther García-Buades
Zeitschrift für Tourismuswissenschaft.2023; 15(1): 53. CrossRef - Understanding the relationships among emotional exhaustion, job satisfaction, and emotional intelligence of hotel front desk employees
Kwang-Hi Park, Dae-Kwan Kim
Asia Pacific Journal of Tourism Research.2021; 26(5): 504. CrossRef - Research on How Emotional Expressions of Emotional Labor Workers and Perception of Customer Feedbacks Affect Turnover Intentions: Emphasis on Moderating Effects of Emotional Intelligence
Young Hee Lee, Suk Hyung Bryan Lee, Jong Yong Chung
Frontiers in Psychology.2019;[Epub] CrossRef
- Emotion-rule dissonance and job satisfaction: A moderated mediation model of work engagement and hotel segment
- The Study of Preceptor Nurses’ Occupational Stress and Burden
- Joohee Han, Eun Kwang Yoo
- STRESS. 2018;26(1):38-45. Published online March 31, 2018
- DOI: https://doi.org/10.17547/kjsr.2018.26.1.38
- 6,803 View
- 440 Download
- 24 Citations
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Abstract
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Background: This study is a descriptive survey research that aims to investigate occupational stress and burden in preceptor nurses.
Methods: A total of 173 preceptors have more than 3 years experiences were recruited from 2 university hospital in S-city and I-city.
Results: The job demand of occupational stress in preceptor nurses was higher than top 25% of Korean workers. To investigate the level of job demand, preceptor’s burden examined, the preceptor’s burden related to new nurses was higher than other reasons. Variables influencing preceptor’s burden were; work department, education period per new nurse and education level of preceptor.
Conclusions: We suggest repeated research of preceptor nurse’s occupational stress and burden with more variables and it is necessary policy support for nurse’s work environment and improved treatment.
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Citations
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Na Young Kim, Youn Joo Jung, So Young Baek, Soo Jung Yoon, Kyung Sook Yeon
Journal of Korean Society of Health-System Pharmacists.2026; 43(1): 25. CrossRef - The Effect of Newly Graduated Nurses' Perceived Nursing Practice Readiness, Resilience, and Preceptors' Teaching Behavior on Turnover Intention
Jinhee Kim, Eunhee Lee
Journal of Korean Academy of Nursing Administration.2025; 31(2): 167. CrossRef - Effects of Shared Leadership, Role Conflict, and Organizational Commitment on Patient-Safety Competency Among Clinical
Hye-Jeong Hwang
Journal of Digital Contents Society.2025; 26(7): 1821. CrossRef - Effects of Teaching Efficacy, Perceived Organizational Support, and Occupational Stress on Burnout among Preceptor Nurses
Hyun Jin Kim, Yoon Jeong Choi
Journal of Korean Academy of Nursing Administration.2025; 31(5): 584. CrossRef - The Influences of Positive Psychological Capital and Nursing Work Environment on Job Embeddedness among Advanced Beginner Nurses
Eunhye Gil, Mi-Ae You, Ji Yea Lee, Sunjoo Boo
Journal of Korean Academy of Nursing Administration.2025; 31(5): 549. CrossRef - Influences of Organizational Culture, Nursing Workplace Spirituality, and Nurses’ Perceived Health Status on Quality of Nursing Work Life according to Nursing Clinical Ladder
Hyun Sook Lee, Ju Hyun Jin, Ju Ri Lee, Hye Jin Kim, Yeon Jae Jung
Journal of Korean Academy of Nursing Administration.2024; 30(1): 31. CrossRef - Sleep quality according to chronotype in nurses working 8-hour shifts
H Yang, S Kim, S-H Yoo, Y Mun, M L Choi, J A Lee, E Song
Occupational Medicine.2024; 74(4): 290. CrossRef - Growth Overcoming Obstacles as a Clinical Nurse Educator: A Qualitative Study
Gi Won Choi, Sun Ju Chang, Kyoung‐eun Lee, Joo Ri Kim, Ha Na Jeong
Nursing & Health Sciences.2024;[Epub] CrossRef - Exploring the Roles and Outcomes of Nurse Educators in Hospitals: A Scoping Review
Soyoung Kim, Sujin Shin, Inyoung Lee
Korean Medical Education Review.2023; 25(1): 55. CrossRef - Content Analysis of Feedback Journals for New Nurses From Preceptor Nurses Using Text Network Analysis
Shin Hye Ahn, Hye Won Jeong
CIN: Computers, Informatics, Nursing.2023; 41(10): 780. CrossRef - Burnout among Nurses in COVID-19 Designated Units Compared with Those in General Units Caring for Both COVID-19 and Non-COVID-19 Patients
Kyung Ah Woo, Eun Kyoung Yun, JiSun Choi, Hye Min Byun
Journal of Korean Academy of Nursing Administration.2023; 29(4): 374. CrossRef - Effects of Job Stress, Social Support, and Infection Control Fatigue on Professional Quality of Life among Nurses in Designated COVID-19 Hospitals
Minyoung Shin, Woojoung Joung
Journal of Korean Academy of Nursing Administration.2023; 29(5): 603. CrossRef - The Cycle of Verbal Violence Among Nurse Colleagues in South Korea
Su-Hyun Park, Eun-Hi Choi
Journal of Interpersonal Violence.2022;[Epub] CrossRef - Factors Affecting Occupational Health of Shift Nurses: Focusing on Job Stress, Health Promotion Behavior, Resilience, and Sleep Disturbance
Da-Som Choi, Sang-Hee Kim
Safety and Health at Work.2022; 13(1): 3. CrossRef - The Factors That Affect Turnover Intention According to Clinical Experience: A Focus on Organizational Justice and Nursing Core Competency
Hanna Choi, Sujin Shin
International Journal of Environmental Research and Public Health.2022; 19(6): 3515. CrossRef - An online communication skills training program for nursing students: A quasi-experimental study
Jeongwoon Yang, Sungjae Kim, Sergio A. Useche
PLOS ONE.2022; 17(5): e0268016. CrossRef - A structural equation model of the relationship among occupational stress, coping styles, and mental health of pediatric nurses in China: a cross-sectional study
Yating Zhou, Xiaoli Guo, Huaying Yin
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Kyung Jin Hong, Hyo-Jeong Yoon
International Journal of Environmental Research and Public Health.2021; 18(3): 975. CrossRef - Types of Role Perception of Preceptors for New Nurses: A Q Methodology Approach
Sukyung Kim, Byoungsook Lee
Journal of Korean Academy of Nursing Administration.2021; 27(3): 204. CrossRef - Development and Evaluation of a Preceptor Education Program Based on the One-Minute Preceptor Model: Participatory Action Research
Hye Won Jeong, Deok Ju, Myoung Lee Choi, Suhyun Kim
International Journal of Environmental Research and Public Health.2021; 18(21): 11376. CrossRef - Effect of Parenting Stress and Co-worker Support on Work-Life Balance in Nurses Reinstated after Parental Leave
Yi-Rang Jeong, Taewha Lee
Journal of Korean Academy of Nursing Administration.2020; 26(4): 331. CrossRef - Education Programs for Newly Graduated Nurses in Hospitals: A Scoping Review
Mijung Kim, Sujin Shin, Inyoung Lee
Korean Journal of Adult Nursing.2020; 32(5): 440. CrossRef - The Effects of Self-efficacy, Critical Thinking Disposition, Self-leadership, and Communication Competency on the Core Competencies of the Preceptor in Advanced General Hospitals
Yun Mi Kang, Young Eun
Journal of Korean Academic Society of Nursing Education.2018; 24(3): 279. CrossRef
- Perception Gap between Preceptors and Pharmacy Students on Clinical Pharmacy Practice Education (CPPE) in Hospital Pharmacy
- The Impact of Sleep Disorder and Job Stress on Turnover Intention of Shift-Working Nurses
- Eun Ok Yang, In Ryung Choi, Seong-Min Kim
- STRESS. 2017;25(4):255-264. Published online December 31, 2017
- DOI: https://doi.org/10.17547/kjsr.2017.25.4.255
- 7,352 View
- 420 Download
- 17 Citations
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Abstract
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Background: This study is a descriptive survey research that aims to provide basic data for efficient human resource management that can contribute to reducing turnover rate among nurses, by identifying the impact of sleep disorder and job stress on the turnover intention of shift working nurses and understanding the key factors influencing their turnover intention.
Methods: The subjects of this research were 188 nurses working 8-hour shifts in J-city, G-city and N-city, of which 13 respondents who produced unreliable answers were excluded from the analysis, making the total number of valid questionnaire 175. Collected data were analyzed with a SPSS 12.0 program using descriptive statistics, ANOVA, correlation and stepwise multiple regression.
Results: As for correlation between domains, sleep disorder and turnover intention had positive correlation. Between job stress and turnover intention, the total job stress was positively correlated with turnover intention. Variables influencing turnover intention among the subjects were; the more clinically experienced, and in regards to job stress, the less adapted to workplace climate, the lower the level of payment and the more serious the sleep disorder.
Conclusions: In conclusion, as a nurse in shift work, the more clinical experience, the less the salary, the more sleeping obstacles, the less the job adaptation to the work culture, the more the degree of turnover is found to be high.
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Citations
Citations to this article as recorded by- Navigating night shifts: a qualitative study of exploring sleep experiences and coping strategies among nurses
Hyeonbin Lim, Su Hyun Kim
BMC Nursing.2025;[Epub] CrossRef - The Association of Job Stress, Quality of Sleep, and the Experience of Near-Miss Errors among Nurses in General Hospitals
Seong-Kyeong Kwak, Jin-Soo Ahn, Yeon-Ha Kim
Healthcare.2024; 12(6): 699. CrossRef - Associations between the Timing and Nutritional Characteristics of Bedtime Meals and Sleep Quality for Nurses after a Rotating Night Shift: A Cross-Sectional Analysis
Jung Hoon Park, Hyuntae Park, Seongryu Bae, Jiyeon Kang
International Journal of Environmental Research and Public Health.2023; 20(2): 1489. CrossRef - Sleep Disorder Experience of Shift Work Nurses: A Phenomenological Study
Yoon-Jung KOO
THE JOURNAL OF FISHERIES AND MARINE SCIENCES EDUCATION.2023; 35(1): 47. CrossRef - The influence of COVID-19-related resilience on depression, job stress, sleep quality, and burnout among intensive care unit nurses
Sojin Hwang, Jungmin Lee
Frontiers in Psychology.2023;[Epub] CrossRef - Factors Affecting Occupational Health of Shift Nurses: Focusing on Job Stress, Health Promotion Behavior, Resilience, and Sleep Disturbance
Da-Som Choi, Sang-Hee Kim
Safety and Health at Work.2022; 13(1): 3. CrossRef - Factors Affecting Turnover Intention among New Graduate Nurses: Focusing on Job Stress and Sleep Disturbance
Minjeong An, Seongkum Heo, Yoon Young Hwang, JinShil Kim, Yeonhu Lee
Healthcare.2022; 10(6): 1122. CrossRef - The Effect of Sleep Disorder and Fatigue on Turnover Intention of Seafarers who is On-boarding in Ocean-going Merchant Vessel
Jeong-Hee HWANG
THE JOURNAL OF FISHERIES AND MARINE SCIENCES EDUCATION.2022; 34(4): 699. CrossRef - Psychological Health and Entrepreneurial Career Commitment During the COVID-19 Pandemic: on the Role of Sleep and Access to Resources
Étienne St-Jean, Rahma Chouchane, Maripier Tremblay
Revue de l’Entrepreneuriat / Review of Entrepreneurship.2022; Special is(HS2): 101. CrossRef - Effect of Sleep Quality and Depression on Married Female Nurses’ Work–Family Conflict
Eunhee Hwang, Yeongbin Yu
International Journal of Environmental Research and Public Health.2021; 18(15): 7838. CrossRef - Rotating between day and night shifts: Factors influencing sleep patterns of hospital nurses
Seunghwa Shin, SuHyun Kim
Journal of Clinical Nursing.2021; 30(21-22): 3182. CrossRef - A systematic literature review and meta-analysis of the clinical effects of aroma inhalation therapy on sleep problems
Moon Joo Cheong, Sungchul Kim, Jee Su Kim, Hyeryun Lee, Yeoung-Su Lyu, Yu Ra Lee, Byeonghyeon Jeon, Hyung Won Kang
Medicine.2021; 100(9): e24652. CrossRef - Compliance with Recommendations on Work Schedule for Shift Nurses in South Korea
Jiyeon Lee, Ihn Sook Jeong
Safety and Health at Work.2021; 12(2): 255. CrossRef - Secondary Data Analysis on the Quality of Sleep and Related Factors of Novice and Experienced Shift Work Nurses
Minjeong Yu, Smi Choi-Kwon
Journal of Korean Academy of Nursing.2020; 50(5): 646. CrossRef - The Effect of Work-Life Balance on Job Satisfaction and Turnover Intention of Hospital Nurses: Compared to Female Wage Workers
Dong Min Son, Young-Il Jung
Stress.2019; 27(3): 268. CrossRef - Work-related Characteristics and Sleep Quality of Nurses in Comprehensive Nursing Care Units of Small-medium Sized Hospitals
Sujin Shin, Inyoung Lee, Jeonghyun Kim, Sung-Heui Bae
Journal of Korean Academy of Fundamentals of Nursing.2019; 26(4): 260. CrossRef - Structural Equation Model for Sleep Quality of Female Shift Work Nurses
Ji Yeong Jeong, Mee Ock Gu
Journal of Korean Academy of Nursing.2018; 48(5): 622. CrossRef
- Navigating night shifts: a qualitative study of exploring sleep experiences and coping strategies among nurses
- Factors Affecting Burnout among Coast Guard of West Regional Headquarters in Korea
- Eun Jung Yeom, Sunhee Cho
- STRESS. 2017;25(4):220-226. Published online December 31, 2017
- DOI: https://doi.org/10.17547/kjsr.2017.25.4.220
- 2,450 View
- 14 Download
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Abstract
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Background: Purpose of this study was to investigate the degree of burnout and to explore factors affecting burnout among coast guard of west regional headquarters in Korea.
Methods: Self-administered questionnaire survey was conducted on 250 coast guard members working in west sea area. A total of 238 data were analyzed with frequency analysis, t-test or ANOVA, Scheffe test, Pearson’s correlation and multiple regression analysis.
Results: The mean score for burnout (2.38±0.91), depression (6.38±5.28), secondary traumatic stress (2.25±0.63), job stress (2.70±0.78), and social support (3.50±0.72) were presented. The significant major predictors of burnout were job stress, depression, social support, current work unit-office, current work unit-vessel, satisfaction with work unit-dissatisfaction, and satisfaction with work unit-medium. Explanatory power for variables was 61.3%.
Conclusions: To prevent and manage burnout on proper level, it is recommended to develop and implement support programs to lower job stress and depression while boosting familial and social support.
- Effects of the Personal and Job Characteristics, Professionalism, Organizational Commitment and Depression on the Job Satisfaction of Public Social Work Officials in Korea
- Sun-young Lee, Hongjik Lee
- STRESS. 2017;25(3):162-169. Published online September 30, 2017
- DOI: https://doi.org/10.17547/kjsr.2017.25.3.162
- 3,363 View
- 19 Download
- 3 Citations
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Abstract
PDF
Background: This study explored how the personal and job characteristics, professionalism, organizational commitment and depression of public social work officials affect their job satisfaction in Korea.
Methods: 296 samples were selected from the raw data of the public social work officials working in the Seoul-Gyeonggi metropolitan area, which were collected by a research center in Korea, for this study. It conducted multiple regression analysis.
Results: As results of the augmented regression analysis, gender, organizational commitment and depression were key factors to determine the job satisfaction of social work public officials in Korea.
Conclusions: Findings of this study recommended us policy and administrative implications to increase their job satisfaction.
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Citations
Citations to this article as recorded by- Examination of the relationship of depression and leader support within organizational commitment and culture
Fatma Sonmez Cakir, Irem Kucukoglu, Zafer Adıguzel
International Journal of Organizational Analysis.2024; 32(9): 1597. CrossRef - The association between health status and job satisfaction among female workers: A nationwide cross‐sectional study
Sung‐Heui Bae
Nursing & Health Sciences.2021; 23(4): 908. CrossRef - Gender Differences in Wage, Social Support, and Job Satisfaction of Public Sector Employees
Seung Hee Yang, Byung Yong Jeong
Sustainability.2020; 12(20): 8514. CrossRef
- Examination of the relationship of depression and leader support within organizational commitment and culture
- Effect of Calling, Meaning of Work, Job Stress, and Stress Coping on Organizational Commitment among Career Soldiers
- Hye Won Kim, Jae Eun Yoo, Chung Hee Woo
- STRESS. 2017;25(1):30-36. Published online March 31, 2017
- DOI: https://doi.org/10.17547/kjsr.2017.25.1.30
- 5,063 View
- 126 Download
- 3 Citations
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Abstract
PDF
The purpose of the study was to identify the effect of calling, meaning of work, job stress, and stress coping on organizational commitment among career soldiers. Data were collected from 160 career soldiers using a structured self-reported questionnaire. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson’s correlation coefficient, and stepwise multiple regression. The results showed the mean scores were organizational commitment 3.72±0.80, calling 3.00±0.66, meaning of work 3.05±0.36, job stress 2.28±0.35, active stress coping 3.67±0.36, and passive stress coping 3.16±0.41 each. Organizational commitment had positive correlation with calling (r=.19, p=.019), meaning of work(r=.45, p<.001), and active stress coping (r=.44, p<.001); but negative correlation with job stress (r=−.53, p<.001). The affecting factors were job stress (β=−.36), active stress coping (β=.18), meaning of work (β=.17), monthly income (β=−.16) in order. The explained variances for organizational commitment was 37.0% among career soldiers. Therefore, in order to improve the organizational commitment of career soldiers, it is necessary to promote active coping skills to reduce job stress and to develop educational strategies to give meaning of work as a career soldier from the period of junior leaders.
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Citations
Citations to this article as recorded by- The impact of nurse’s sense of calling, organizational commitment, job stress, and nursing work environment on patient safety management activities in comprehensive nursing care service units during the covid-19 pandemic
YeJi Lee, Won Ju Hwang
BMC Nursing.2024;[Epub] CrossRef - The Relationship between Air Force Air Crew’s Calling and Flight Safety Behavior
Min Sung Song, Sang Woo Park, Young Woo Sohn
Journal of the Korean Society for Aviation and Aeronautics.2023; 31(3): 17. CrossRef - An Empirical Study on the Effect of Military Foodservice Satisfaction on Soldiers’ Morale
Donghee Lee, Byung Yun Bae, Sungyong Choi
Journal of Society of Korea Industrial and Systems Engineering.2020; 43(3): 228. CrossRef
- The impact of nurse’s sense of calling, organizational commitment, job stress, and nursing work environment on patient safety management activities in comprehensive nursing care service units during the covid-19 pandemic
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