STRESS

Review Article

The Role Conflict of Nurses: A Concept Analysis: Jin-hui Han, Hee-joo Oh; STRESS. 2025;33(3):136-145. Published online September 30, 2025; DOI: https://doi.org/10.17547/kjsr.2025.33.3.136

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Abstract PDF: Background
This study aimed to understand the attributes and concepts of role conflict among nurses.
Methods
Using Walker & Avant’s (2014) concept analysis framework, a literature search was conducted in the PubMed, cumulative index to nursing and allied health literature (CINAHL), PsycINFO^®, regional information sharing systems (RISS), and DBpia databases using the search terms ‘Nurse’ or ‘Nursing’ and ‘Role conflict’ or ‘Role ambiguity’ or ‘Role strain.’ A total of 55 articles were included in this study.
Results
Role conflict among nurses was defined as conflicts occurring across various dimensions, including individual, interpersonal, role- and system-related. The antecedents of role conflict included excessive workload, job stress, and manpower shortages. The consequences of role conflict included lower quality of nursing care, emotional burnout, and increased turnover.
Conclusions
This concept analysis provides a clear definition of role conflict among nurses, enhances understanding of the concept, and provides foundational data for nursing practice and systems.

Original Articles

The Parallel Multiple Mediating Effects of Work-Family Conflict and Loneliness in the Relationship between Temperaments, Depression, and Anxiety while Working from Home: Yeeun Hwang, Yejin Cho, Yuseung Choi, Myoung-Ho Hyun; STRESS. 2022;30(2):75-84. Published online June 30, 2022; DOI: https://doi.org/10.17547/kjsr.2022.30.2.75

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Background
As the number of people working from home has increased since the COVID-19 pandemic, it is important to understand workers’ stress and psychological state while working from home. Work-family conflict and loneliness may be related to working from home, and they could be experienced differently depending on individual traits. Therefore, this study examined the parallel multiple mediating effects of work-family conflict and loneliness in the relationship between personal temperaments and negative emotions such as depression and anxiety.
Methods
Data were collected online from people currently working from home for at least one month, more than once per week. They answered K-DASS-21, UCLA loneliness scale, Work-Family Conflict, and FCB-TI. Only four temperaments were used in the statistic step: Briskness and Sense sensitivity as protective factors and Perseveration and Emotional reactivity as vulnerable factors. The multiple mediating effects were analyzed independently by using the PROCESS macro.
Results
Firstly, Briskness and Sense sensitivity were found to negatively affect depression and anxiety while working from home by significantly mediating work-family conflict and loneliness. Thus, these temperaments would be protective factors while working from home. Secondly, Perseveration and Emotional reactivity positively influenced both negative emotions by mediating two mediation variables, which means that both temperaments are vulnerable factors.
Conclusions
The results suggest that personality traits can impact how people experience stress and negative emotions in working situations, leading to negative psychological states. Consequently, personal temperaments would be important to understand relationships between environments and internal experiences.

Citations

Citations to this article as recorded by

The Dual Mediation Effect of Evaluative Concerns Perfectionism and Mindfulness in the Relationship between Temperament and Depression among Office Workers
SeoYeon Park, Yejin Cho, Myoung-Ho Hyun
STRESS.2023; 31(2): 87. CrossRef

Development and Evaluation of a Simulated Conflict Management Program on Inter-Professional Communication Skills: Yeonjae Jo; STRESS. 2020;28(3):167-177. Published online September 30, 2020; DOI: https://doi.org/10.17547/kjsr.2020.28.3.167

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2 Citations

Abstract PDF

Background

This study aimed to develop a simulated educational program on conflict management communication skills and to evaluate the effects of the simulated program on nursing students.

Methods

The research design was qualitative and made use of surveys to gather data. Study participants included four professors from different nursing colleges, six registered nurses from different university hospitals, and five 4th year students from a nursing college.

Results

A simulated conflict management program scenario was developed to improve communication skills by presenting four consecutive situations involving a patient, doctor, insurance review staff, and head nurse. The appropriateness of the scenario content, flow, level of the scenario, educational objectives, learner activities, and evaluation tools were verified through expert opinion surveys and pilot tests. This simulated communication program enhanced students’ knowledge and confidence, cultivated communication skills, and provided educational satisfaction by creating an opportunity for them to integrate and apply their knowledge about communication through experiencing communication conflict situations that occur frequently in clinical practice.

Conclusions

The results of the simulated conflict management education program can contribute to nursing students’ communication skills and self-efficacy in terms of inter-professional communication.

Citations

Citations to this article as recorded by

An integrative review of the effects of simulation based interprofessional education programs on nursing students
Jungeun Lee
Discover Education.2026;[Epub] CrossRef
Demand for Simulation Education to Strengthen Patient Safety Competency of Graduated Nursing Students and New Nurses: Qualitative Content Analysis
Jung Min Park, Sangeun Jun
Journal of Korea Society for Simulation in Nursing.2024; 12(2): 17. CrossRef

Parents’ Perceptions and Responses to Parent-adolescent Conflict Situations: A Mixed Methods Approach: Heeseung Choi, Sumi Kim, Heesung Ko; STRESS. 2020;28(3):142-152. Published online September 30, 2020; DOI: https://doi.org/10.17547/kjsr.2020.28.3.142

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Abstract PDF: 본 연구는 부모-자녀 관계와 관련된 양적 변수에 따라 구분된 각 그룹들에서 부모자녀 갈등의 주제, 갈등상황에서 부모의 인식과 반응의 질적인 차이를 확인하고자 시도되었다. 국내 5개 도시에서 청소년 자녀를 둔 부모 103명이 부모효능감, 부모-자녀 의사소통, 부모-자녀 관계, 부모-자녀 갈등, 부모스트레스 관련 온라인 설문에 참여하였고, 이들은 청소년 자녀와의 갈등상황을 직접 기술하였다. 5개 변수의 군집분석결과 두 개의 그룹으로 분류되었고 두 그룹의 부모들은 모두 청소년 자녀와 갈등상황에서 실망, 분노, 걱정, 좌절 등의 감정을 경험하였으나 갈등을 인식하고 반응하는 양상에서는 차이가 있었다. 본 연구결과는 향후 부모자녀 관계를 향상시키기 위한 부모교육프로그램 구성의 기초자료가 될 것이다.

The Influence of Stress and Role Conflict on Quality of Life among Graduate Students in Nursing: Yu-Jin Jeong, Eun Kyung Kim; STRESS. 2019;27(4):365-373. Published online December 31, 2019; DOI: https://doi.org/10.17547/kjsr.2019.27.4.365

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2 Citations

Abstract PDF

Background:

The purpose of this study was to identify the relationship between stress, role conflict and quality of life among graduate students in nursing.

Methods:

A cross-sectional descriptive study design was used. After IRB approval, the data were collected using structured questionnaires from the 98 graduate students in nursing. The data were collected from September 10 to November 30, 2018. Data were analyzed using descriptive statistics, t-test, one-way ANOVA, Pearson correlation coefficient, and multiple regression by using SPSS 25.0 statistical program.

Results:

Nursing graduate students were experiencing more stress on their facing task than the interpersonal dimension of stress, and had the greatest difficulty in playing the role of their families due to their work and school responsibilities. Stress and role conflict of nursing graduate students were negatively correlated with quality of life. There was a significant positive correlation between stress and role conflict. The variables affecting the quality of life of nursing graduate students were identified by stress and working status.

Conclusions:

To improve the quality of life for nursing graduate students, it is necessary to help balance the roles between work, school, and family through appropriate stress management.

Citations

Citations to this article as recorded by

Lived experiences of work-life balance among doctoral nursing students: a qualitative descriptive study
Ji Yeon Lee, Yong Sook Yang, Gi Wook Ryu, Kyoungjin Lee
International Journal of Qualitative Studies on Health and Well-being.2024;[Epub] CrossRef
Experience of Work-Study Balance among Clinical Nurses in a Nursing Doctoral Program: A Qualitative Study
Suyeon Noh, Yeongbin Yu, Sunyeob Choi
Journal of Korean Academy of Fundamentals of Nursing.2023; 30(2): 193. CrossRef

Impact of Mobile Office Stress on Work-Family Conflicts and Work-Leisure Conflicts: Moderating Effects of the Relation Oriented Organizational Culture: Jun Seok Bang, Jinkook Tak; Korean J Str Res. 2016;24(3):114-126. Published online September 30, 2016; DOI: https://doi.org/10.17547/kjsr.2016.24.3.114

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4 Citations

Abstract PDF

The purpose of this study was to develop the mobile office stress scale and examine the negative effects of mobile office stress on work-family conflicts and work-leisure conflicts. In addition, moderating effects of relation oriented organizatonal culture on relationships between mobile office stress and work-family conflict and work-leisure conflict were examined. Data were obtained from employees using mobile office in workplace, and total 249 answers were used for analysis. For the mobile office stress scale, a total of 13 items, consisting of 4 factors were developed. The results of structure equation modeling analysis showed that mobile office stress had significant effects on work-family conflicts and work-leisure conflicts. Also the results of hierarchial regression analyses showed that relation oriented organizational culture did not have a significant moderating effect for the relationship between mobile office stress and work-family conflict. However, for the relationship between mobile office stress and work-leisure conflict, relation oriented organizational culture had a significant moderating effect. Finally, implications, limitations, and suggestions and directions for future research were discussed.

Citations

Citations to this article as recorded by

Mobile Working Stress and Employee Innovative behavior: Exploring the Role of Organizational Conflict and Work Engagement
Luki Suardi, Asnan Furinto
Proceedings of the International Conference on Business Excellence.2023; 17(1): 2150. CrossRef
The Effect of Balanced Time Perspective on Happiness of Korean Employees: Focusing on the Parallel Dual Mediating Effects of Work-leisure Conflict, Work-leisure Facilitation
Jeewon Chun
Journal of Families and Better Life.2022; 40(3): 87. CrossRef
How Does Mobile Workplace Stress Affect Employee Innovative Behavior? The Role of Work–Family Conflict and Employee Engagement
Xinyuan Wang, Zhenyang Zhang, Dongphil Chun
Behavioral Sciences.2021; 12(1): 2. CrossRef
The Effect of Work-Life Balance on Job Satisfaction and Turnover Intention of Hospital Nurses: Compared to Female Wage Workers
Dong Min Son, Young-Il Jung
Stress.2019; 27(3): 268. CrossRef

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