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Original Article
The Influence of Role Conflict, Emotional Labor, and Resilience on Burnout in Nurses: A Descriptive Correlational Study
Ahsil Lee, Kuem Sun Han, Soo Kyung Park, Sung Reul Kim, Soo Yeon Lee, Nari Lee, Siyoung Koak
STRESS. 2026;34(1):25-33.   Published online March 30, 2026
DOI: https://doi.org/10.17547/kjsr.2026.34.1.25
  • 528 View
  • 34 Download
Abstract PDF
Background
Nurses frequently experience physical and psychological burnout due to continuous interactions not only with patients and their families but also with various healthcare professionals. Burnout can negatively impact patient care and lead to turnover, making it crucial to identify factors contributing to nurse burnout.
Methods
This study is a descriptive correlational study aimed at examining the effects of nurses’ role conflict, emotional labor, and resilience on burnout. Data collection occurred between July 8 and July 21, 2024, from 134 nurses with at least six months of clinical experience. A structured questionnaire measured role conflict, emotional labor, resilience, and burnout. Statistical analyses included descriptive statistics, independent t-tests, ANOVA, Pearson correlation, and stepwise multiple regression using SPSS 25.0.
Results
Burnout significantly differed by age, work department, and job satisfaction. Nurses in their 30s, those working in general wards or special units, and those with lower job satisfaction showed higher burnout levels. Job satisfaction, resilience, role conflict, emotional labor, and work department were identified as significant factors associated with burnout.
Conclusions
Burnout among nurses is influenced by personal and work-related factors. Strategies to enhance resilience and job satisfaction, along with efforts to reduce emotional labor and role conflict, are essential to prevent and manage burnout and support nurses’ well-being.
Review Article
The Role Conflict of Nurses: A Concept Analysis
Jin-hui Han, Hee-joo Oh
STRESS. 2025;33(3):136-145.   Published online September 30, 2025
DOI: https://doi.org/10.17547/kjsr.2025.33.3.136
  • 1,133 View
  • 44 Download
  • 1 Citations
Abstract PDF
Background
This study aimed to understand the attributes and concepts of role conflict among nurses.
Methods
Using Walker & Avant’s (2014) concept analysis framework, a literature search was conducted in the PubMed, cumulative index to nursing and allied health literature (CINAHL), PsycINFO®, regional information sharing systems (RISS), and DBpia databases using the search terms ‘Nurse’ or ‘Nursing’ and ‘Role conflict’ or ‘Role ambiguity’ or ‘Role strain.’ A total of 55 articles were included in this study.
Results
Role conflict among nurses was defined as conflicts occurring across various dimensions, including individual, interpersonal, role- and system-related. The antecedents of role conflict included excessive workload, job stress, and manpower shortages. The consequences of role conflict included lower quality of nursing care, emotional burnout, and increased turnover.
Conclusions
This concept analysis provides a clear definition of role conflict among nurses, enhances understanding of the concept, and provides foundational data for nursing practice and systems.

Citations

Citations to this article as recorded by  
  • Impacts of Hematologic Cancer Ward Nurses' Professional Autonomy, Role Conflict and Nursing Work Environment on Clinical Decision-Making Ability
    Min Jung Kim, Hye Sook Min
    Asian Oncology Nursing.2026; 26(1): 41.     CrossRef
Original Articles
The Effects of Non-Commissioned Officers’ Role Stress on Burnout: The Mediating Effects of Achievement Goal
Hyun-Ah Kim, Jayoung Lee
STRESS. 2019;27(4):374-379.   Published online December 31, 2019
DOI: https://doi.org/10.17547/kjsr.2019.27.4.374
  • 3,100 View
  • 34 Download
Abstract PDF
Background:

The purpose of this study was to examine the mediating effects of achievement goals (performance approach goal, mastery approach goal, performance avoidance goal) on the link between role stress and burnout and engagement.

Methods:

A total 224 non-commissioned officers agreed to the purpose of this study were participated. A correlation analysis was performed by using SPSS 21.0, and Structural Equation Modeling (SEM) was performed by using AMOS 20.0.

Results:

This study were as follows. As a result of comparing the research model including the performance approach goal and the competition model except the performance approach goal, the competition model was excellent. In addition, performance avoidance goal was partially mediated in the relationship between role stress and burnout. In addition, the mastery approach goal was partially in the relationship between role stress and engagement.

Conclusions:

The results imply that improving mastery approach goal and decreasing performance avoidance goal is very important for non-commissioned officers. Therefore, the military authorities should develop various strategies to decrease performance avoidance goal and improve the mastery approach goal.

The Influence of Stress and Role Conflict on Quality of Life among Graduate Students in Nursing
Yu-Jin Jeong, Eun Kyung Kim
STRESS. 2019;27(4):365-373.   Published online December 31, 2019
DOI: https://doi.org/10.17547/kjsr.2019.27.4.365
  • 4,145 View
  • 91 Download
  • 2 Citations
Abstract PDF
Background:

The purpose of this study was to identify the relationship between stress, role conflict and quality of life among graduate students in nursing.

Methods:

A cross-sectional descriptive study design was used. After IRB approval, the data were collected using structured questionnaires from the 98 graduate students in nursing. The data were collected from September 10 to November 30, 2018. Data were analyzed using descriptive statistics, t-test, one-way ANOVA, Pearson correlation coefficient, and multiple regression by using SPSS 25.0 statistical program.

Results:

Nursing graduate students were experiencing more stress on their facing task than the interpersonal dimension of stress, and had the greatest difficulty in playing the role of their families due to their work and school responsibilities. Stress and role conflict of nursing graduate students were negatively correlated with quality of life. There was a significant positive correlation between stress and role conflict. The variables affecting the quality of life of nursing graduate students were identified by stress and working status.

Conclusions:

To improve the quality of life for nursing graduate students, it is necessary to help balance the roles between work, school, and family through appropriate stress management.

Citations

Citations to this article as recorded by  
  • Lived experiences of work-life balance among doctoral nursing students: a qualitative descriptive study
    Ji Yeon Lee, Yong Sook Yang, Gi Wook Ryu, Kyoungjin Lee
    International Journal of Qualitative Studies on Health and Well-being.2024;[Epub]     CrossRef
  • Experience of Work-Study Balance among Clinical Nurses in a Nursing Doctoral Program: A Qualitative Study
    Suyeon Noh, Yeongbin Yu, Sunyeob Choi
    Journal of Korean Academy of Fundamentals of Nursing.2023; 30(2): 193.     CrossRef
Effects of the Newborn Parenting Program for Marriage Immigrant Primiparas on their Parenting Stress and Mothers’ Role Confidence
Jinhee Lee, Sangeun Oh
Korean J Str Res. 2016;24(3):220-230.   Published online September 30, 2016
DOI: https://doi.org/10.17547/kjsr.2016.24.3.220
  • 4,034 View
  • 55 Download
  • 3 Citations
Abstract PDF

This study was performed to develop the newborn parenting program for marriage immigrant primiparas and to identify the effects of this program on their parenting stress and mothers’ role confidence. The participants were thirty marriage immigrant primiparas (15 for intervention group and 15 for control group). The newborn parenting program was consisted of ‘good parenting for newborn’ and ‘infant massage’, which was done through providing information and demonstration using two booklets by 2 times visiting at hospital and home, and 4 times telephone counseling with parenting and infant massage (2 times/day). The data were analyzed with using x2-test, Fisher’s exact probability, and Wilcoxon rank sum test. The program significantly decreased parenting stress and improved mothers’role confidence of the marriage immigrant primiparas in the intervention group compared to the control group. These results indicate that the newborn parenting program is a family nursing intervention which has affirmative effects on the parenting stress and mothers’ role confidence of marriage immigrant primiparas for parenting their child and adjusting their marriage in Korea.

Citations

Citations to this article as recorded by  
  • Effectiveness of a Nurse-Led Infant Health Promotion Education Program on Knowledge Among First-Time Pregnant Women in a Middle Eastern Country
    Suhaila Halasa, Judie Arulappan, Nadin M Abdel Razeq, Mahmoud Ai-Hussami, Dua’ Al-Maharma, Ommayah Nassar, Manar Nabolsi, Shawqi Saleh, Ibrahim Al Faouri
    Sage Open Nursing.2025;[Epub]     CrossRef
  • The Effects of the Infant Health Promotion Program for Mothers with Their Firstborn Infants
    Chae-Min Yoon, Mi-Ae You
    Journal of Korean Academy of Nursing.2023; 53(6): 666.     CrossRef
  • Effects of a newborn care education program using ubiquitous learning on exclusive breastfeeding and maternal role confidence of first-time mothers in Vietnam: a quasi-experimental study
    Tran Thi Nguyet, Nguyen Vu Quoc Huy, Yunmi Kim
    Korean Journal of Women Health Nursing.2021; 27(4): 278.     CrossRef
Moderating Effects of Family Strength on the Relationship between Role Stress and Depression of Family Care Workers
Byeong Joo Jeon, Kyung-Won Choi
Korean J Str Res. 2016;24(3):210-219.   Published online September 30, 2016
DOI: https://doi.org/10.17547/kjsr.2016.24.3.210
  • 2,959 View
  • 31 Download
Abstract PDF

This study examined 168 family care workers who work in the ChungnamㆍChungbuk Province about how role stress affects to depression, and verified moderating effects of family strength in this process. The results were as follows: First, it was found that role conflict of role stress was more than average level, and role overload of role stress was somewhat lower than average level. Family strength was found to be lower than average level, and depression was found to be higher than average level. Second, influential factors of depression were role overload, family strength, health status, and role conflict. Third, role overload was found to have moderating effects on the relationship between role stress and depression. Based on such empirical analysis results, this study suggested comprehensive working strategies to improve family strength and to prevent depression of family care workers.


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