- The Influence of the Emotional Labor, Professional Self-Concept, Self-Efficacy & Social Support of Emergency Room Nurse’s Burnout
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Miro Kim, Eunju Seo, Sung Hee Shin
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STRESS. 2019;27(4):404-411. Published online December 31, 2019
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DOI: https://doi.org/10.17547/kjsr.2019.27.4.404
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 Abstract
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Background:
The purpose of this study was to investigate the effects of emotional labor, professional self-concept, self-efficiency and social support on burnout of emergency room nurses by verifying the level of burnout of them. Through this, we will reduce the turnover and secure professional manpower and they will provide basic data on efficient manpower management.
Methods:
The subjects of this study were 130 emergency room nurses of eight hospitals in Seoul. The collected datas were analyzed by the SPSS Version 24.0 program using the percentage, mean and standard deviation, t-test, ANOVA, Scheffe test, Pearson’s correlation coefficient and multiple regression analysis.
Results:
The level of emotional labor of emergency room nurses was higher than that of other nurses. Professional self-concept, self-efficiency and social support have a negative correlation with burnout and there is a positive correlation between professional self-concept, self-efficiency and social support. The major factors influencing burnout were professional self-concept, which was a significant negative influence factor, emotional labor was a significant positive influence and self-efficiency showed a significant negative influence factor.
Conclusions:
To reduce the burnout of emergency room nurses, an emotional management program, positive self-concept formation for emergency room nurses are needed. In addition, it is necessary to develop and apply a variety of intervention programs to build policy for long- term working nurse and social support systems.
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Citations
Citations to this article as recorded by  - Professional Self-Concept, Job Stress, and Triage Competency Among Emergency Nurses: Secondary Data Analysis of a Cross-Sectional Survey
You-Jin Cho, Young-Ran Han, Yeo-Won Jeong
Journal of Emergency Nursing.2022; 48(3): 288. CrossRef - Relationships between Violence Experience, Resilience, and the Nursing Performance of Emergency Room Nurses in South Korea
Sarang Kim, Minkyung Gu, Sohyune Sok
International Journal of Environmental Research and Public Health.2022; 19(5): 2617. CrossRef - Psychometric Properties of the Korean Version of the Nursing Profession Self-Efficacy Scale
Seon Mi KIM, Ju Hee KIM, Jung Min KWAK
Journal of Nursing Research.2022; 30(2): e197. CrossRef - Effects on Triage Competency Based on Nursing Task Performance and Self-Efficacy of Nurses in Regional Emergency Medical Institutions
Su Jin Kim, Su Ol Kim
Korean Journal of Adult Nursing.2022; 34(3): 304. CrossRef - Perception of Clinical Ladder System, Professional Self-Concept, Self-Efficacy, and Organizational Commitment by the Level of Clinical ladder among Intensive Care Unit Nurses
Ji Hyun Lee, Su Jung Choi
Journal of Korean Critical Care Nursing.2022; 15(3): 51. CrossRef - Examining Emotional Labor in COVID-19 through the Lens of Self-Efficacy
Lixia Yao, Jie Gao
Sustainability.2021; 13(24): 13674. CrossRef - The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis
Da-Jung Ha, Jung-Hyun Park, Su-Eun Jung, Boram Lee, Myo-Sung Kim, Kyo-Lin Sim, Yung-Hyun Choi, Chan-Young Kwon
Sustainability.2021; 13(21): 11634. CrossRef - Effects of exposure to endocrine disruptors, burnout, and social support from peers on premenstrual syndrome in nurses
Hye Young Chang, SoMi Park
Korean Journal of Women Health Nursing.2020; 26(2): 171. CrossRef
- The Effect of Emotional Labor, Social Support and Anger Expression on Nurses’ Organizational Commitment
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Ji Eun Kim, Sung Hee Shin, Suk Jeong Ko
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STRESS. 2018;26(1):1-6. Published online March 31, 2018
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DOI: https://doi.org/10.17547/kjsr.2018.26.1.1
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1,780
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74
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12
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Abstract
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Background:
This study was conducted to identify the effects of emotional labor, social support, anger expression on nurses’ organizational commitment.
Methods:
The participants were 175 nurses working at one university hospital. Data were collected from January 26th to February 2nd in 2015 and were analyzed with Multiple Regression Analysis.
Results:
The most influential factor on nurse’s organizational commitment was supervisor’s support (β= .40) followed by emotional labor (β=−.24) and peer’s support (β=.15), which together explained their organizational commitment up to 35.0% (F=16.36, p<.001).
Conclusions:
Through this study result, the factors influencing nurse’s organizational commitment were supervisor’s support, emotional labor, and peer support, among which supervisor’s support was the most influential factor. The results of the study improve nurse’s organizational commitment, supervisor’s support is needed for nurses to understand and solve problems that they encounter.
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Citations
Citations to this article as recorded by - Experience of violence, social support, nursing practice environment, and burnout on mental health among mental health nurses in South Korea: A structural equation modeling analysis
Jung Suk Park, Hee Kyung Kim, Mihyoung Lee
Applied Nursing Research.2024; 78: 151819. CrossRef - Effects of Clinical Nurses’ Job Crafting on Organizational Effectiveness Based on Job Demands-Resource Model
Eun Young Lee, Eungyung Kim
Journal of Korean Academy of Nursing.2023; 53(1): 129. CrossRef - A structural model of nursing students’ performing communication skills
Cho Rong Gil, Kyung Mi Sung
The Journal of Korean Academic Society of Nursing Education.2023; 29(2): 148. CrossRef - Effect of Clinical Practice Stress and Anger Expression on Assertive Behavior in Nursing Students
Eun-Ju LEE, Gyu-Li BAEK
JOURNAL OF FISHRIES AND MARINE SCIENCES EDUCATION.2022; 34(1): 104. CrossRef - The life history narrative of clinical nurses with more than 30 years of experience
Bong Ja Shin, Eun Young Park
BMC Nursing.2022;[Epub] CrossRef - Work Performance, Anger Management Ability, Resiliece, and Self Compassion of Clinical Nurses
Young Ae Kim, Kuem Sun Han
Journal of Korean Academy of psychiatric and Mental Health Nursing.2021; 30(2): 110. CrossRef - Influences of Workplace Violence on Depression among Nurses: The Mediating Effect of Social Support
Eun-Mi Seol, Soohyun Nam
STRESS.2021; 29(1): 37. CrossRef - Factors Influencing Organizational Commitment of Nurses in Korean Red Cross Blood Center: Focusing on Positive Psychological Capital, Communication Ability, and Social Support
Sun Young Park, Jae Soon Yoo
Journal of Korean Academy of Community Health Nursing.2020; 31(2): 179. CrossRef - Emotional Labor and its Related Factors in Nurses in the Outpatient Department
Eun-Jeong Ma, Kuemsun Han
Stress.2020; 28(3): 160. CrossRef - Effects of Positive Psychological Capital, Social Support and Head Nurses' Authentic Leadership on Organizational Commitment of Nurses at the Advanced Beginner Stage
Hye Sook Kwon, Yeongmi Ha
Journal of Korean Academy of Nursing Administration.2020; 26(3): 284. CrossRef - The Moderating Effect of Supervisor's Support in Relation to Violence Experience between Co-workers and Organizational Commitment of Nurses Working in Special Departments of a Hospital
Kyung Min Kim, Eun Nam Lee, Moon Ja Kim
Journal of Korean Academy of Nursing Administration.2020; 26(4): 400. CrossRef - The Effect of Emotional Labor, Job Stress and Social Support on Nurses’ Job Satisfaction
Seung Young Lee, Duck Ho Kim
Stress.2019; 27(3): 215. CrossRef
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